Training and Development for Teams to Lead with Purpose and Alignment
Discover how Insights Development can transform your team dynamics through communication, behavioural skills and a leadership approach for greater internal success and customer experience.
Unlock Your Team’s Potential
Join Me in Transforming Your Teams Through Communication, Behavioural and Leadership Skills
Take the first step towards a more aligned and effective teams today.
The Insights Room
Your Advisory Partner for Business Clarity and Real-Time Support, through The Insights Room a subscription service.
I Help Founders and Small Business Owners Tackle Daily Business Challenges and Help Drive Operational Clarity.
30-Day Rolling Membership, 3 Hours per Month, 1:1 Flexible Scheduling.
High-Touch Executive Level Support.
My Two Pillars
Pillar One
Developing managers and teams to lead through dynamic training and facilitated workshops
When businesses invest in team development, they cultivate environments where individuals thrive, collaboration flourishes, and performance excels.
I help companies address business challenges by focusing on impactful and energising training through facilitated workshops, this approach helps build teams, relationships and confidence.
The values I champion through my development programs go beyond just skill-building, they create workplaces that drive lasting success, employee satisfaction, and business growth.
My courses are designed to help managers and teams build trust, improve communication, leading to a greater customer experience.
Pillar Two
Helping small business owners tackle daily business challenges and drive operational clarity
Real-Time support through the Insights Room subscription service, high-touch executive level support, your advisory partner and trusted sounding board, flexible scheduling, 1:1 onsite or remote, 3 hours per month.
My advisory support brings business owners a trusted partnership in a safe space to think, I help tackle daily challenges, sharpen operations leading to greater self awareness, confidence and clarity, this is real time support that meets you where you are, and helps you get to where you want to go.
Together we bring clarity in decision making, operational focus and flow, enhanced employee engagement and real time problem solving, all leading to a greater customer experience.
My Key Services
Explore my range of services designed to enhance businesses, management teams and team development.
The values I champion through my development programs and business adviory services go beyond just skill-building, they create workplaces that drive lasting success, employee satisfaction, customer excellence and business growth.
Leadership Development
My Leadership and Management programs go beyond frameworks; they create space for reflection and growth.
I walk you through my extensive options document to build a bespoke course tailored to your needs.
Built to strengthen leadership from the inside out with clarity, confidence, and emotional intelligence at the core.
Practical leadership development, not theory, but tools, conversations, and strategies that shift how teams work together.
Designed to help managers navigate complexity, build trust across teams, and lead with purpose under pressure.
I don’t just deliver and disappear. Follow-up is included to help teams apply what they’ve learned.
Training Courses
Bespoke courses through facilitated workshops that build teams, relationships and confidence.
Designed to help teams build trust, improve communication, and enhance customer excellence.
The values I champion through my development programs go beyond just skill-building.
I combine hands-on experience with a genuine passion for empowering others.
Deep understanding of operational, people, and reputational challenges across sectors.
When businesses invest in team development, they cultivate environments where individuals thrive, collaboration flourishes, and performance excels.
The Insights Room Business Subscription
For small business owners juggling growth, daily operations and navigating challenges without a built-in support system.
A strategic sounding board and emotionally intelligent advisor, available when you need clarity, not just coaching.
Rolling monthly membership offering high-touch 1:1 flexible support.
I understand unique business needs and together we will deliver solutions that resonate and create real impact.
Enhancing customer experience and employee engagement when it matters most. Co-creator, and champion for your success.
Executive experience bringing practical insights and emotional intelligence. Clarity & calm in the chaos.
What My Clients Say
Marcella Cussen iCare Housing
“We were very happy with the training feedback from the delegates was were very positive overall, they loved the workshops and interaction and learnt a lot from the overall session.”
Aaron Turrall Etex Group
“Susan kindly tailored the training for us, the knowledge she shared through her expertise will be absolutely vital for both the employees and the business moving forward. They felt comfortable to discuss ideas and issues they face during the interactive sessions. Susan’s expertise has really helped frame expectations and plan for their new roles. We will require training in the future to keep up with continual professional development.”
Kevin Carroll Donnelly’s Food
“Thanks for your time and patience, all participants enjoyed and appreciated the training. The consensus is the speed of the delivery was just right. Also, everything was very clear and understandable. This was very important given that English is the second language for all the participants. We look forward to more follow ups in the future.”
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Ready to Transform Your Team?
Discover how my tailored programs can elevate your team’s performance, explore how Insights Development can provide strategic support delivering human-centred results.
Ready to Book Your Trusted Advisor?
Discover how to wear every hat running your business with ease and clarity, navigate business challenges with a sounding board and unlock greater self awareness and clarity.