Our Service to You

Discover more about our extensive range of one and half day public online learning sessions. We constantly update this page, but if you still can’t find what you’re looking for, please feel free to get in touch with us. We will be more than happy to help, we also offer bespoke courses for soft skills, and can tailor to our clients' needs.

Challenges our clients have faced and that we've successfully addressed by empowering employees - let us help you overcome them too!

Employee Development: Investing in training demonstrates a commitment to employee growth, fostering loyalty and engagement.

Conflict Resolution: Poor communication and unresolved conflicts can create a toxic work environment. Soft skills training can help managers effectively address and resolve conflicts.

Customer Satisfaction: Strong leadership and soft skills directly impact customer experience, leading to better business outcomes.

Poor Team Performance: Lack of direction, low morale, and decreased productivity. Training can help leaders inspire and motivate their teams.

Adaptation to Change: In a constantly evolving business landscape, the ability to manage change is crucial. Training can help leaders and employees adapt to new challenges and drive innovation.

Decision-Making: Leaders often face complex decisions. Training can enhance critical thinking and decision-making skills, leading to better outcomes for the organisation.

Rapid Growth and Scaling: As companies expand, the complexities of managing larger teams and operations increase. Training can provide leaders with the tools to handle growth smoothly.

The Confident Communicator: Elevate Your Public Speaking Skills
Half Day (9.30AM – 12.30PM)
£225 per delegate

We help you become a more effective and confident speaker. We cover the fundamentals of public speaking, building confidence, and communication. After the course, you will be equipped with the skills and confidence to deliver impactful presentations and communicate effectively in any setting. We want you to be able to incorporate this into your daily routine.

Who is this course for?

This course is ideal for executives and managers looking to enhance their presentation skills and effectively lead meetings.

Professionals aiming to improve their public speaking confidence and engage audiences.

 

Conflict Resolution: Converting Conflict into Opportunities
Half Day (9.30AM – 12.30PM)
£225 per delegate

Our dynamic conflict resolution course provides effective communication techniques and dispute management strategies. 

This training enhances relationships, reduces stress, and promotes positive outcomes in both personal and professional settings.

Who is this course for?

Managers and team leaders aiming to enhance collaboration. Professionals navigating challenging interactions or negotiations, and individuals looking to improve their communication and problem-solving abilities.

Mastering Time Management
Half Day (9.30AM – 12.30PM)
£225 per delegate

Struggling to keep up with your tasks, meet deadlines, or maintain control over your day? Mastering Time Management is your gateway to transforming chaos into clarity. 

This course is designed to help you take charge of your schedule, eliminate distractions, delegate effectively and unlock your full productivity potential.

Who is this course for?

This course is ideal for professionals, leaders, and anyone looking to gain control over their time, enhance their productivity, and reduce stress caused by poor time management.

Leadership in Action: The Journey from Management to Leadership
Full Day (10AM – 4PM)
£550 per delegate

Transitioning from management to leadership requires more than technical proficiency, it's about inspiring, influencing, and empowering others to reach collective goals. 

This course, equips participants with essential leadership skills to build trust, foster collaboration, and effectively manage teams. Through interactive sessions, you'll explore leadership techniques, team-building strategies, and practical management tools to apply directly in your workplace.

Who is this course for?

Team leaders and managers seeking to enhance their leadership and team-building skills. HR professionals aiming to support organizational growth and foster a strong leadership culture. Business owners and executives looking to maximise efficiency, inspire their teams, and drive results effectively.

 

Foundations of Management: Behavioural Skills for Success
Full Day (10AM – 4PM)
£450 per delegate

We cover a range of management techniques to help in the workplace, along with learnings on key behavioural skills, emotional intelligence, empathy, communication and active listening, and much more.

Achieve exceptional results and maximise your team’s potential with this intensive management workshop. Discover practical strategies to set goals, track progress, and maintain motivation for long-term success.

Who is this course for?

Team leaders and managers focused on improving management and team performance. HR professionals aiming to support organisational growth. Business owners looking to maximise efficiency and results.

 

Effective Communication: Leveraging Active Listening and Behavioural Skills
Full Day (10AM – 4PM)
£450 per delegate

Designed to enhance your ability to communicate effectively and listen actively in both personal and professional settings. This includes communication techniques, building rapport, and listening to understand, not to respond. This allows you to identify unique situations and information.

We also look at behavioural skills around Emotional Intelligence and Empathy, and how they help you master effective communication.

Who is this course for?

This course is ideal for professionals, team leaders, students, and anyone looking to: Enhance their communication skills and understand behaviours. 

Build stronger personal and professional relationships, and develop emotional intelligence for better collaboration and conflict resolution.

Project Management Foundation: Planning to Successful Completion
Full Day (10AM – 4PM)
£450 per delegate

Elevate your project's success with our half-day Effective Project Management Foundation course. Gain the essential techniques and insights to confidently manage projects from inception to completion

Who is this course for?

This course is ideal for Up-and-coming and current project managers. Team leaders and department heads and anyone involved in planning, managing, or delivering projects.

Customer Service: Mastering Customer Care and Conflict
Full Day (10AM – 4PM)
£450 per delegate

We prepare you to handle challenging customer situations with confidence and professionalism, ensuring a consistent customer experience. We look at conflict resolution strategies, behavioural skills, communication, and problem-solving strategies.

Who is this course for?

This course is ideal for professionals working in customer-facing roles who aim to enhance their ability to handle challenging interactions and deliver exceptional service.

Team Leaders and Managers: Supervisors looking to coach their teams on effective customer care and conflict resolution strategies.

Mix of your choice (4 Modules)
Full Day (10AM – 4PM)
£450 per delegate

Build your own bespoke course, choose a mix from time management, conflict resolution, behavioural skills, communication and active Listening, public speaking, building confidence, delegation, and many more.

Who is this course for?

This course is ideal for all professionals, leaders, managers and individuals.

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